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The Importance of the First Phone Call

It may not seem like much is happening when you make your first phone call as you are searching for a therapist, but it is actually a very important step toward feeling better.


Of course, without that first call you cannot start therapy, but it is deeper than that. It is a step to empower yourself, one of the most important parts of the process of moving toward a more satisfying life. In the midst of your struggles you have the strength and courage to take action. You are admitting to yourself that you need help and acknowledge there is help to be had.


Admitting or asking for help may feel like an action of desperation, which is even more reason to see it as an act of strength and hope.


In the initial conversation, even if it is only to book an appointment, you will learn about the person to whom you are talking. You will be able to tell if this is a person you want to talk to by the tone of their voice and the way they talk to you.

If you need to ask questions, you will make some conscious and unconscious evaluations. Do you like his or her voice? Do they sound interested in what you are saying. Does it feel like they have time or will make some time to listen to you in an attentive manner?

Therapy does not begin at this point, but a caring connection can begin.


When you get off the phone do you feel you have talked to someone who is professional and warm at the same time? This first call can set the stage for what working with this person will be like.

When I have first contact with you on the phone, I will ask you if you have any questions. If you chose to have a free 15 minute consultation, I will ask you to briefly describe what brings you to therapy at this time in your life.


As you describe what is troubling you I can get a better idea if I am good fit for you and your situation, and you will get an idea if I might be a good fit for you.


What seems like a simple phone call to get information and make an appointment is filled with important information and experiences. Take the first step and reach out.


You can reach me at

919 - 881 - 2001

I'll call you back soon 

if I'm with another client when you call.

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